⚠️ Important Legal Notice
This Preliminary Information Form is prepared in accordance with the Distance Contracts Regulation Article 3. By using our services, you acknowledge that you have read, understood, and agreed to this information.
⚠️ Important Notice
This Preliminary Information Form is prepared in accordance with Article 3 of the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188). Please read all information carefully before making a purchase.
1. SELLER INFORMATION
| Company Name: | Ecom Studio Prodüksiyon, Reklam ve Danışmanlık A.Ş. |
| Address: | Nisbetiye Mah. Gazi Güçnar Sk. Uygur İş Merkezi No: 4 İç Kapı No: 2 Beşiktaş / İstanbul / Türkiye |
| Email: | hello@ecomstudio.com.tr |
| Phone: | 0212 322 71 22 |
| Website: | www.ecomstudio.com.tr |
2. PRODUCT/SERVICE INFORMATION
| Product Type: | Digital Content - Platform Balance |
| Description: | Balance that can be used for AI-powered video generation, image generation, basic video editing, and image editing services on the ECOM STUDIO platform. |
| Service Costs: | Service costs vary based on the type of content generated (image or video) and complexity. Current pricing is displayed in your account dashboard and during the purchase process. |
| Validity Period: | Balance is valid for 61 days from the date of purchase (unless otherwise specified) |
| Delivery Method: | Instant digital delivery to user account upon payment confirmation |
3. PRICING AND PAYMENT
| Currency: | Prices are displayed in USD and charged in TRY |
| Exchange Rate: | Based on official Turkish Central Bank (TCMB) exchange rates at the time of purchase |
| Taxes: | All prices include applicable Turkish taxes (KDV) |
| Payment Methods: | Credit Card (Visa, Mastercard, American Express) |
| Payment Security: | All transactions are secured with SSL encryption and processed through certified payment gateways |
4. RIGHT OF WITHDRAWAL
IMPORTANT NOTICE ABOUT RIGHT OF WITHDRAWAL
In accordance with Article 15/1(ğ) of the Turkish Distance Contracts Regulation, the right of withdrawal DOES NOT APPLY to digital content delivered instantly in non-physical form where the consumer has expressly approved the commencement of performance before the expiry of the withdrawal period.
| Withdrawal Right: | NOT APPLICABLE - Since balance is digital content delivered instantly, and you expressly waive your right of withdrawal during checkout, the 14-day right of withdrawal does not apply. |
| Final Purchase: | Once balance is added to your account, the purchase is final and non-refundable |
5. CUSTOMER SUPPORT
| Support Email: | hello@ecomstudio.com.tr |
| Phone: | 0212 322 71 22 |
| Response Time: | We aim to respond to all inquiries within 24-48 hours |
